What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
What types of cookies do we use?
- Technical and Essential Cookies: These cookies are necessary for the website to function properly, including room booking flows, language selection, and secure navigation.
- Analytics and Performance Cookies: We use analytics tools such as Google Analytics to understand how visitors interact with our website anonymously, helping us improve user experience and our escape room services. Cookies:
_gaand_ga_*(Google Analytics, up to 2 years). - Advertising Cookies: Google Ads (conversion tracking and remarketing), the Meta Pixel (Facebook and Instagram) and the OpenAI ads pixel (ads in ChatGPT) tell us which ads lead to bookings and let us show ads to people who have visited us before. Cookies on this site:
_gcl_au(Google Ads, 90 days);_fbpand_fbc(Meta, 90 days;_fbconly when you arrive from a Facebook or Instagram ad);__obref(OpenAI, 1 year) and__oppref(OpenAI, 30 days; only when you arrive from an OpenAI ad). On Google's domains:IDEandtest_cookie. - Preference Cookies: These allow our website to remember choices you have made (such as your preferred language).
Your choice in the cookie banner
Analytics and advertising cookies are only turned on if you choose “Allow all” in the cookie banner. Until then, Google Analytics and Google Ads receive only anonymous, cookieless pings, and the Meta and OpenAI pixels stay off. We keep your choice in your browser's local storage (lc-cookie-consent) until you change it, and you can change it at any time under “Cookie settings” at the bottom of every page. If you choose “Deny” after allowing them, we delete the _ga, _ga_*, _gcl_*, _fbp, _fbc, __obref and __oppref cookies from this site; cookies that Google, Meta or OpenAI keep on their own domains can only be deleted from your browser.
How can you control and disable cookies?
You can control and/or delete cookies as you wish through your browser settings. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed:
Please note that if you disable essential cookies, some parts of our website and booking system may not function as intended.
Contact us
If you have any questions about our Cookie Policy, please feel free to contact us at lockclock.bcn@gmail.com or call us at +34 930 24 69 31.